GMP SALES TERMS & CONDITIONS
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Quality Policy:
Garfield Metal Products takes great pride in creating value for its customers by providing service and products which exceed expectations and meets AS9100 REV D. If a problem arises with any of our products, please contact our Customer Service Team for assistance.
Quotations:
Stenographical and clerical errors subject to correction. Until an order is accepted by Seller, quoted prices are subject to change without notice. All quotations, unless otherwise stated, are for immediate acceptance. All orders and contracts subject to acceptance at Seller's home office. The price, or prices, shown on the face of this quotation are subject to acceptance within 30 days from date.
We do not anticipate difficulty, but should it arise, our quotation must be contingent upon strikes, accidents, delays of carriers, traffic regulations, or other causes of delay beyond our control.
Our quotation is based on prevailing costs of labor and material, but does not include Federal, State, or Municipal taxes.
Quantities:
All quotations are based on Buyer accepting over-run or under-run on each individual item not exceeding 10% of quantities ordered. Where closer control of quantity is required special arrangements must be made. All Special Orders may be over-shipped by not more than 10%.
Any Orders:
In order for us to continue providing the highest quality product at reasonable prices we require a minimum order value of $150.00 net (not including freight and handling charges). Buyer pays freight.
Special Order Items:
Garfield Metal Products is happy to offer modified versions of standard items, or special manufactured items within the following parameters:
Minimum production run quantities may be required. Special order products will require some form of specification approval (i.e. signed drawing) prior to the start of production.
Production run quantities may vary by +/-10%.
Exact quantities of special items may incur an additional fee.
Special Orders cannot be cancelled or returned once Garfield Metal Products receives production approval.
Standard pricing discounts do not apply to special items.
All special items are subject to a pricing review prior to the acceptance of orders/re-orders.
Special item delivery lead time must be confirmed with Garfield Metal Products upon receipt of order.
Deposit may be required.
Cancellation:
Orders may be canceled or deliveries deferred only upon the condition that the Buyer assumes immediate liability and makes payment to the seller for all work completed at the unit price; work in process on the basis of the percentage of completion thereof times the order unit price; aw material, unamortized tooling, engineering and other cancellation charges incurred on the basis of cost to the Seller, plus handling and overhead charges. All cancellation charges to be determined at the time of cancellation or deferment.
Returns / Warranty Issues:
Returns are processed through our Customer Service Team with a Garfield Metal Products Returned Material Authorization (RMA) form. Contact a Garfield Metal Products Customer Service member to obtain authorization, as returns will not be accepted without prior submission of the RMA.
The following conditions will apply to all returns:
Only standard stock items, unused, in the original packaging, and in salable condition are eligible. Special products (including large quantities of standard items) are non-returnable, as well as those purchased on a blanket order or purchase agreement (special conditions may apply).
All returns will be inspected. Any items received in a non-salable condition will be returned collect or disposed of at the customer’s discretion.
A returned product must have been purchased within the past 30 days.
All returns are subject to a 20% re-stocking fee with a $50 minimum.
If a product is being returned due to an error made by Garfield Metal Products, we will process it free of charge and immediately provide a replacement.
Product Liability Indemnity:
Buyer agrees to defend, indemnify, assume any liability, save and hold harmless seller, its agents, affiliates, employees, customers, insurers, successors and assigns, from and against any claims, demands, suits, liabilities, penalties, losses, damages, or charges, settlements, judgments, costs and expenses (including attorney’s fees incurred), by any third party arising out of or based on any alleged non-conformity, defect or failure of any product covered by a P.O. or arising out of any actual or alleged violation by such products of any statute, ordinance, rule or regulation or misuse. This indemnity includes without limitation any product safety or quality control recall, corrective action or product retrofit, and any action or proceeding arising out of any of the above occurrences.
Freight:
All items are FOB Shipping Point. In ordering the Buyer should state explicitly the method of shipment preferred, and in the absence of shipping direction, the Seller will use discretion, forwarding by express or parcel post when packages are small and therefore liable to be lost in transit by freight. Parcel post shipment will be insured at Buyer's expense unless otherwise specified.
Payment Terms: Net 30. In the event of an occasional late payment, a 1-1/2% finance charge (minimum $2.50) will be applied per month to past due balances. Payments may be made via cash, check, or wire transfer.
Credit:
Accounts will be opened only with firms or individuals on approved credit. The Seller reserves the privilege of declining to make deliveries except for cash whenever, for any reason, doubt as to the Buyer's responsibility develops.
Claims:
If the Buyer claims delivery of material not as ordered he must notify Seller within ten (10) days after receipt of shipment. No returns will be accepted after this period. If such claim is sustained and material furnished is not as ordered, Garfield Metal Products shall have option to repair, replace, credit or complete orders within the limitation of No. 5-Quantities. Under no circumstances will the Seller be liable for damages or claims for expense involved in using his product. Seller will not allow claims for defective goods on these parts further processed by the Buyer and resulting in change of either dimensions or the characteristics from parts as ordered. Claims for shortage must be made within ten (10) days from receipt of the goods.
Inspection:
Inspection by the Seller is made on a percentage basis only. If 100% inspection is required it is at Buyer's expense, and only such parts proved not as ordered by Buyer's inspection may be returned with a claim for repair, credit or replacement, as covered by No. 7-Claims and No. 5-Quantities.
Patents:
It is not the intention of the Seller to manufacture any product which is an infringement of a patented article. Parts are made by the Seller strictly to dimensional specifications furnished by the Buyer. It is agreed that the Buyer will defend and save harmless the Seller from any and all expense involved in any claims for damages from infringements of letters patent by the use of sale of parts made by the Seller, either as such or as parts or units of complete entities. Buyer does not assume responsibility for parts made on equipment violating licenses.
In line with the general practice of the industry, the fact that we find it necessary to charge for tools, dies, fixtures, or gages does not convey ownership or the right to remove them from our factory, unless specifically agreed upon in writing. The delivery date indicated is given in all sincerity and can be met at this time. Of necessity, however, it is subject to prior sale of capacity. The Seller does not assume responsibility for any damages growing out of, or owing to, any delays which are beyond his control. If partial shipments are required special arrangements must be made. All partial shipments will be invoiced and must be paid under our regular terms.
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*Signing below the Customer acknowledges and accepts Garfield Metal Products terms and conditions.
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